HCMDrive Pvt. Ltd. (hereinafter referred to as “HCMDrive,” “we,” “us,” or “our”) is committed to safeguarding the privacy of our users and visitors. This Privacy Policy explains our practices regarding the collection, use, storage, and protection of personal and non-personal information when you use our software applications, websites, and related services.
We ensure that our data management and protection practices comply with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Data Collection
We may collect the following categories of information from our users and visitors:
1.1. Personal Data:
Information that can identify an individual, such as name, email address, contact number, organization details, billing information, or other identifiers that can be used to contact or identify you.
1.2. Non-Personal Data:
Information that cannot identify an individual directly, such as browser type, device information, operating system details, IP address, usage statistics, and technical data about your interaction with our services.
2. Data Usage
We may use the data we collect for the following purposes:
2.1. To operate, maintain, and improve our websites, software, and services.
2.2. To communicate with users, respond to inquiries, provide technical support, and send updates or administrative information.
2.3. To analyze usage patterns, identify and resolve technical issues, enhance user experience, and ensure system integrity and security.
2.4. To comply with legal obligations or enforce our terms of service, as necessary.
3. Data Sharing
We may share information with third parties under the following circumstances:
3.1. With trusted service providers and partners who assist in operating our business, such as hosting services, analytics providers, and payment processors—only to the extent necessary for them to perform their functions.
3.2. When required by law, regulation, or government authority, or to protect our legal rights and those of others.
3.3. With your explicit consent, where applicable.
4. User Rights
4.1. You have the right to access, update, correct, or delete your personal data held by us. To exercise these rights, please contact us using the information provided below.
4.2. You may opt out of receiving marketing or promotional communications from us by following the unsubscribe instructions in our emails.
4.3. You may also restrict or withdraw consent for certain types of data processing, subject to applicable laws.
5. Data Security
We adopt appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These measures may include encryption, access controls, secure servers, and periodic security reviews.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track user behavior, and collect analytics data. You can manage or disable cookies through your browser settings, but doing so may limit certain features of our services.
7. Changes to this Privacy Policy
HCMDrive reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any updates will be posted on our website along with the revised effective date. We encourage users to review this Policy periodically.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
Email: info@hcmdrive.com
Address: Plot No. 60-A, Third Floor, Sector-15, Dwarka, New Delhi-110078
Phone: +91 981 609 7600
